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8 Comments

carotcake
Hi there - I just received a notification to not ship the Phillip Lim Green Dress you ordered from me, however I’ve already shipped it out!
xChris
Sep 26Reply

pearlsnap
@carotcake Hm that's really weird. I never got a shipping notification for it. I canceled the order because it was placed 9 days ago and no shipping notification
Sep 27Reply

carotcake
@pearlsnap I apologize I was out of town and unable to drop off until earlier today - it may not have notified you yet. Is there a way to reverse the cancel? Thanks so much for your reply!
Sep 27Reply

pearlsnap
@carotcake IDK how to reverse it. If I get a shipping notification or if u have tracking number for it I'm happy to purchase it again or have u contact posh and reverse the cancel. Let me know!
Sep 27Reply

carotcake
@pearlsnap you should definitely receive a notification by tomorrow if you haven’t. I don’t have tracking info because I dropped it in a box. Once you receive, you can repurchase the item or I’m happy to contact posh to reverse! Thanks so much again for your purchase! x
Sep 27Reply

carotcake
@pearlsnap actually just please notify me when you get the shipping notification. I have contacted poshmark for the correct way to reverse and I’ll let you know when I hear back!
Sep 27Reply

pearlsnap
@carotcake ok awesome I got a notification this morning with the option to reverse, and I did. Sorry, I just canceled bc I figured it wasn't coming and didn't want to have the $ tied up. Looks like everything is fine now and it's on its way and payment should be coming back to you.
Sep 27Reply

carotcake
@pearlsnap amazing thank you so much for your help with this and very sorry for any inconvenience. Enjoy!
Sep 27Reply
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